our service
Reliability
Comprehensive One-to-One Service and Maintenance Support
Dajing Fan offers a complete “One-to-One” professional service system, covering pre-sale, in-sale, and after-sale stages.
Each client is assigned a dedicated service manager who ensures smooth communication, precise product matching, and timely technical support — from model selection to installation and maintenance.
ONE-TO-ONE TECHNICAL SUPPORT
Before purchase, professional engineers provide personalized fan selection based on your working conditions. We use advanced CAD and CAPP design tools to ensure high efficiency and accuracy for every project.
FULL-CYCLE PROJECT FOLLOW-UP
During production and delivery, your assigned project manager monitors every step — including scheduling, quality inspection, logistics, and commissioning — ensuring on-time and high-quality delivery.
PRIVATE SERVICE MANAGER
After delivery, Dajing provides 24/7 “Private Butler” after-sales service. Our team responds within 1 hour, provides professional feedback within 2 hours, and resolves issues within 24 hours.
Professional Support Throughout Every Stage — From Selection to After-Sales Maintenance
At Dajing Fan, we are dedicated to providing clients with a comprehensive, one-to-one service experience.
Our process covers every stage — pre-sale technical consultation, in-sale production tracking, and after-sale “Private Manager” support — ensuring efficiency, safety, and customer satisfaction.
Expert Technicians for Your Equipment Needs
Each customer is assigned a professional engineer responsible for model selection and technical consultation. We use advanced CAD and CAPP software to provide accurate fan designs and simulate performance for various working conditions.
In-Sale: Full-Process Tracking Service
Your designated project manager monitors the entire process — from material selection, manufacturing, and testing, to shipment and installation. We ensure every fan meets strict quality standards and delivery deadlines.
After-Sale: Private Manager Service
After delivery, Dajing provides 24/7 “Private Butler” after-sales support. Our service follows the “1224 Standard”: respond within 1 hour, provide feedback within 2 hours, and resolve within 24 hours.
“We’ve been using Dajing’s 9-19 high-pressure centrifugal fans for our dust removal system. The airflow performance is excellent, and the noise level is much lower than our previous models. Truly reliable quality.”
